Overview About @ Remote - @Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect data and a secure web portal as the customers access point for device reporting
- Provides remote access to device utilization data for your fleet of connected Multifunctional copiers and printers.
Major Applications - Any organization looking to eliminate manual meter reads and/or establish a DRM (Device Relationship Management) solution
- Targeted to installations with 5 or more networked Multifunctionals and printers
Benefits - Automatic, accurate and timely meter reads and billing
- Usage reporting for the device fleet is accessible remotely from a secure website using a web browser
- Increased up-time and the ability to match device location to work load
- Ability to optimize for efficiency and cost reduction
Using @Remote - A hardware appliance automatically transmits device usage data (including meter data) to the secure @Remote service
- Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal as Fleet Utilization reporting
- Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs
- @Remote collects Print, Copy and Fax output usage data
- Captures data daily, weekly or monthly
- Easily export aggregated device data to Microsoft Excel for additional analysis (Microsoft and Excel are registered trademarks of Microsoft Corporation)
Implementing this solution - @ Remote is a monthly service
- Setup and installation requires no IT personnel resources
- Auto-discovery of network devices
- A Remote Communication Gate is connected to network
- Linux-based desktop “PC” type appliance (1.5 lbs. of less)
- Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
- Each RC Gate supports up to 500 network devices
- Transmit data to @ Remote service via HTTPS secure communication or E-mail
- ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP.
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