Jump to main content

RICOH


Ricoh - Singapore | Contact | Site Map | Ricoh Global |
Search:

Home
Products
Solutions
Support
Downloads
About Ricoh
Solutions > Device Management > @Remote

Document Solutions
Printing Solutions
Device Management
@Remote
SmartDevice Monitor
Web SmartDeviceMonitor II
Security Solutions
Ricoh Office Consulting

@Remote


Intelligent Remote Device Management System


@Remote collects data on a company's fleet of multifunctionals and printers to automate the meter reading process, and give IT Managers the data needed to optimize device usage and reduce TCO.
 
 
 Remote
 
 



Overview
Specifications

Highlights

About @ Remote
  • @Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect data and a secure web portal as the customers access point for device reporting
  • Provides remote access to device utilization data for your fleet of connected Multifunctional copiers and printers.

 Major Applications

  • Any organization looking to eliminate manual meter reads and/or establish a DRM (Device Relationship Management) solution
  • Targeted to installations with 5 or more networked Multifunctionals and printers

Benefits

  • Automatic, accurate and timely meter reads and billing
  • Usage reporting for the device fleet is accessible remotely from a secure website using a web browser
  • Increased up-time and the ability to match device location to work load
  • Ability to optimize for efficiency and cost reduction

Using @Remote

  • A hardware appliance automatically transmits device usage data (including meter data) to the secure @Remote service
  • Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal as Fleet Utilization reporting
  • Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs
  • @Remote collects Print, Copy and Fax output usage data
  • Captures data daily, weekly or monthly
  • Easily export aggregated device data to Microsoft Excel for additional analysis (Microsoft and Excel are registered trademarks of Microsoft Corporation)
Implementing this solution
  • @ Remote is a monthly service
  • Setup and installation requires no IT personnel resources
  • Auto-discovery of network devices
  • A Remote Communication Gate is connected to network
  • Linux-based desktop “PC” type appliance (1.5 lbs. of less)
  • Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
  • Each RC Gate supports up to 500 network devices
  • Transmit data to @ Remote service via HTTPS secure communication or E-mail
  • ISO 15408/Common Criteria  Information Technology Security Certification recognized by NIAP.

 

*To Top
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Downloads/Help:

Download Drivers
Download Brochures
Download Operation Manual
How to install drivers




| Privacy | Terms of Use | Copyright 2001-2012 Ricoh Corporation